I stopped into the showroom with my son just to see what my options for a straightforward “entry” level piano, preferably Yamaha, so my kids could start exploring music. We were shown several good options and we decided on the spot to make the purchase…

It was a wonderful experience working with Peter Creighton at the Fairfield store. He was extremely responsive, helpful, patient with us and his follow up was terrific.

I literally could not be happier with my experience, from the patience I was given to really make sure I loved my piano before I bought it (in Sherman Oaks & Irvine locations), to how much care the piano technician took into tuning my piano even though I told him I didn’t think there was much to fix. The trade-in deal made this…(more)

Nikos was fantastic to work with, both my boys just loved him. Pleasure to deal with and very helpful…. and just had the piano tuned today.

Everything was smooth from initial visit to delivery. Jack was wonderful and also showed me how to operate the silent piano/headphones post- delivery.

We bought a Yamaha Grand Piano and were very happy with our salesperson, delivery, and follow-up. The salesperson let us take our time and play multiple pianos until we made our choice. We live 2.5 hrs away and delivery was still quick and well communicated.

Fantastic experience from the moment we walked into the store for the first to the pianos delivery. Would highly recommend!

Helpful service, thorough knowledge of the all the pianos for sale and how they differ, and fast delivery. All in all very happy with our purchase.

My house survived the Eaton Fire, and I was very worried about the internal conditions of the piano. The technician, Corey, was excellent. He carefully removed the top and other parts and let me see the extent of the damage, which was mainly dust…(more)

Professional, knowledgable & personal sales service,….I especially liked that the salesperson, Justin Veira, was a pianist himself and could talk about the piano as one performing musician to another rather than just technical information.

Zed was brilliant. Knowledgeable about your complex offerings. Able to play the pianos capably but also demonstrate their auto playing talents. Service minded: He came delivery day to make certain it was…

We love the piano. Working with the Faust team was amazing. Thank you!