Privacy Policy

Privacy Policy for Faust Harrison Pianos

This Privacy Policy describes how Faust Harrison Pianos collects, uses, and discloses information, including personal information, when you use our website and services. This policy specifically addresses the rights of California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Information We Collect

Faust Harrison Pianos collects various types of information when you interact with us:

  • Personal Information: This includes your name and contact details when you make purchases or contact us.
  • Usage Data: Unless you visit our site while logged into your Google account, we do not collect information about your interactions with our website such as your IP address, browser type, or device identifiers.*
    *Note: When you interact with our chat box or any interactive feature on our site, your IP address will automatically be collected by a third-party service provider along with any other information voluntarily provided by you during such interactive communication. This information will be retained by the aforementioned third-party service provider, collected, and stored in accordance with their privacy policy.
  • Cookies: We employ cookies to comprehend and retain your preferences for subsequent visits, monitor advertisements, and aggregate data pertaining to site traffic and interaction. This enables us to enhance future site experiences and tools.

Use of Information

We use the collected information for the following purposes:

  • Fulfilling orders, processing payments, and providing customer support.
  • Personalizing your experience and delivering information more relevant to your individual needs.
  • Analyzing website usage and trends to better understand our site visitors and improve our services.
  • To send periodic emails. We may use the email address you provide during order processing to send you information and updates related to your order. Additionally, you may receive occasional company news, updates, and information about related products or services.

Sharing of Information

Faust Harrison Pianos does not, for any reason or at any time, sell your personal information to outside third parties. We may share your information with third parties for the following purposes:

  • Service Providers: We engage service providers to assist with website hosting, payment processing, and analytics. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
  • Legal Compliance: We may share information to comply with legal obligations or in response to lawful requests.

California Privacy Rights

This notice is specifically for residents of California and complements Faust Harrison Pianos’ Privacy Policy. It applies exclusively to customers, visitors, users, and others residing in the State of California. We have implemented this notice to adhere to the California Consumer Privacy Act of 2018 (“CCPA”) and other relevant California privacy laws. Definitions used in the CCPA have the same significance within this notice. This policy is limited in scope and applies only to California residents.

If you are a California resident, you have specific rights under the CCPA and CPRA:

  • Access: You have the right to request access to the personal information we have collected about you.
  • Deletion: You can request deletion of your personal information.
  • Opt-Out: You can opt-out of the sale of your personal information. Faust Harrison Pianos affirms that we do not sell your personal information to any third parties outside of our organization.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

 

Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding personal information, please contact us directly at [email protected]. Additionally, you may write to us at:

Faust Harrison Pianos
214 Central Ave. White Plains, NY 10606

 

Updates to this Policy

This Privacy Policy has been updated as of April 17, 2024. We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.

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