Return Policy

Return Policy

Faust Harrison Pianos 100% Satisfaction Guarantee

For 30 days from the day of your purchase, if you are not satisfied with your Yamaha Clavinova or AvantGrand digital piano that you purchased from Faust Harrison Pianos online, you may return it for full refund, credit or exchange for another Yamaha Clavinova/AvantGrand. Return shipping costs are the responsibility of the buyer and if FREE shipping was included in the purchase then that cost will be deducted from the refund.
To receive a Return Authorization, you must email us at [email protected] within 
30 days of the purchase date.
Your online purchase must be returned in the manufacturer’s original package along with all accessories, manuals, etc. The item must be in ‘factory new’ condition. Incomplete returns, items that shows wear, abuse or neglect, may be refused and/or could be subject to a 20% minimum restocking fee.
Returns should be received by Faust Harrison Pianos within 10 days of the Return Authorization request date. Allow 14 days for the refund to be processed.
Send your return insured, pack it securely and make sure the shipment has tracking.
Refunds will be issued via the same method of original payment.

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