I’m a professional pianist. I looked all around New York for the piano I wanted all my life, and I found it at Faust Harrison. Dmitri’s help was crucial — he directed my attention immediately…

To purchase the piano was smooth and without glitches. The staff are all experts and follow you even after the piano arrives at it’s new destination.

The sales people and staff were simply fantastic. No pressure. No attitude. Just a genuine desire to help me, whether I purchased a piano or not. They gave me all the time I needed. They answered all of my questions, and even answered questions that I didn’t think to ask. I came to the store no less than five times to play and listen to different pianos, which is exactly what I needed in order to make an informed decision.

AMAZING

Faust Harrison in Fairfield provided top level individualized service and customer care. I can honestly say they care deeply about their customers’ experience from the time you walk into their amazing store until their outstanding delivery and setup. No hard sell or up-selling here…

Matthew Everingham in the NYC showroom was very helpful. He explained many options and gave insightful opinions. Delivery and payment was a smooth process. Thank you!

I bought an upright Kawaii with Matt who was very helpful and gave me and my mother time and space to try out different pianos before deciding on one we liked. The experience was great, very flexible delivery…

Fast and friendly service!

Purchasing a piano with Nikos was an incredibly smooth and enjoyable experience. He was knowledgeable and attentive and took the time to answer all our questions, ensuring we found the perfect piano. The entire process was hassle-free, and we felt well-supported throughout. I highly recommend Faust to anyone in the market for a piano.

We purchased a new A124 Bechstein piano from them back on mid February 2024. We worked with Sam Varon and Theresa Agostino. Both very professional. We love our piano. The piano was delivered by Modern Piano Moving in perfect condition. They are the best in the business and they ship in climate-controlled containers…(more)

I had a great experience with purchasing from Faust Harrison Pianos.

Overall, I had a five-star experience purchasing my new C. Bechstein C8 piano from Faust Harrison in Sherman Oaks, CA, and highly recommend them to others. My piano was imported from Germany and there were delays due to the recent and unexpected changes in movements of goods between foreign countries and…