WHO WE ARE
We are a true family business, led by Sara and Irving Faust, their son Joshua and their daughter Jessica.
We have by far the most extensive selection of quality pianos in the greater NY area. We offer over 750 of the world’s best-known instruments in our four elegant New York and Connecticut piano stores and are proud to be the area’s exclusive and flagship dealer for new Yamaha, Bechstein, Bosendorfer, Fazioli and W. Hoffmann pianos.
We are also America’s largest independent retailer of fully rebuilt “golden era” Steinway pianos, which we produce in our 12,000 sq. ft., state-of-the-art Steinway piano rebuilding factory, adjacent to our White Plains piano store.
Building Faust Harrison Pianos
The National Association of Music Merchants interviewed Sara Faust about her performance career and building Faust Harrison Pianos.
Simply put: GREAT PIANOS! Music is an essential part of our lives; beautiful music is a profound part of our culture; and beautiful music requires the best possible pianos. So we strive to produce great pianos, we encourage others to make great pianos, and we provide great pianos and the best possible piano values to as many people and institutions as we can.
We are not just a “piano store”. We regularly assist our manufacturers to design and produce the best new pianos possible. We work closely with our highly-skilled craftsmen and technicians to assure that they restore and refine our used pianos to the highest standards possible. We strive to provide the best possible pianos.
GOING BACK TO 1983…
Our roots go back to 1983 when Sara Faust began to build a piano business based upon her background as a concert pianist and occasional Steinway piano restorer. The company that she founded ultimately became the nation’s leading rebuilder and re-seller of concert-quality Steinway pianos. Then as now, she would sell her pianos to discerning customers seeking top tier pianos for affordable prices. As a professional concert pianist, Sara wanted superior pianos for her career, but was dissatisfied with the less-than-ideal standards of most rebuilders and felt that new Steinway pianos lacked the magic of the older “Golden Era” ones. So she hired the best craftsmen she could find to rebuild her vintage Steinways and guided them to restore the pianos to their full former glory.
Sara was thrilled to be able to practice and perform on the great Steinway pianos that she was resurrecting. When word spread in the performing community that Sara was producing ‘great’ vintage Steinways, her hobby of rebuilding pianos for her own use turned first into a small side business, and then into a full scale enterprise. Along the way, she also began representing piano manufacturers that shared her passion to build great pianos, including Bechstein, Bosendorfer, Yamaha and Fazioli. Faust Harrison Pianos adheres to the mission it was founded on, simply, to provide great pianos.
The Faust Harrison Pianos Team
Our team includes over thirty highly experienced and dedicated employees. It is led by:
Chief Executive Officer
Josh has run Faust Harrison Pianos since 2009. He follows in his father’s footsteps in bringing a science and analytical background to the company, having performed research in molecular biology labs at Harvard and Cornell. Josh also brings a “customer first” service background, gained over many years working at Backroads, a prominent active travel vacation company. Josh is a former world champion Ultimate Frisbee player (1997), former NYC chess champion (1980), and he currently coaches youth flag football teams and trains adult trail runners. Josh is a graduate of Cornell University.
EMAIL Josh Josh@FaustHarrisonPianos.com
President & Director of Sales
Sara has been buying, restoring and selling artist quality pianos since the early 1980’s. She also works closely with our expert team of technicians and rebuilders to establish and maintain the industry’s highest standards for piano rebuilding. As a former professional concert pianist, Sara brings a perspective to piano building and re-building that is unique in the industry. Prior to founding Faust Harrison Pianos, Sara performed widely and won several prestigious international piano competitions including Concert Artist’s Guild and the first New York Chopin competition.
Managing Director & Head of Acquisitions
Irving is the strategic leader of the company, guiding its growth and development. His strong science background (PhD, Cornell University; Associate Professor, Rockefeller University) was central to the development of the proprietary materials and techniques that are the hallmarks of our rebuilding process. Irving also directs our piano acquisition program.
EMAIL Irving Irving@FaustHarrisonPianos.com
Vice President, Sales & Marketing
Sam leads our sales and marketing program and is Faust Harrison’s Long Island Division Manager. Along with being a professional musician and earning his music / business degree from Hofstra University, he has over 30 years of piano retail experience. His customer and industry dedication was recognized by Yamaha, awarding Sam their Vice President, General Manager of the year award.
EMAIL Sam Sam@FaustHarrisonPianos.com
Jessica runs our finance department and oversees a variety of our other operations; we could not function nearly as efficiently without her. Jessica graduated from Cornell University in 2009 with a degree in animal science. In her spare time she tutors students and her hobbies include skiing, racquetball, ultimate frisbee and care for animals. She spent several months working with cheetahs at the Cheetah Conservation Fund in Africa.
EMAIL Jessica JessicaF@FaustHarrisonPianos.com
Showroom Manager, Fairfield
Steve brings two decades of experience as a General Manager and Piano Sales Consultant to Faust Harrison Pianos. He received his degree in Music from William Paterson University. Steve is a Jazz Pianist and Vocalist performing for thirty years at Jazz Clubs, festivals and countless other venues in the New York Metropolitan area and as far as Italy. In addition, his second language is Italian, and he performs the Italian/Neapolitan traditional and contemporary songbook. Steve also serves as the First Tenor and Choir Director of the four part Men’s Choir at his Church in New Jersey. With his knowledge of the piano industry, multiple years of customer service, sales experience, and love of music and performance, Steve is genuinely able to guide his clients in selecting their ideal piano.