Who We Are
We are Faust Harrison Pianos, America's largest independent retailer of fully rebuilt “vintage era” Steinway and Mason & Hamlin pianos, and a leading dealer in new Yamaha, Mason & Hamlin, Bechstein, and Schimmel pianos. We offer over 400 of the world’s finest and best-known instruments in four elegant showrooms (in Manhattan, White Plains, NY, Huntington, NY and, beginning this fall, in Fairfield, CT). And we operate a 12,000 square foot, state-of-the-art, piano restoration factory. Situated adjacent to our piano showrooms in White Plains, it regularly attracts enthusiastic visitors from around the world. Yet we remain a family business, wholly owned by the Faust family and managed by four Faust family members (Sara and Irving, their son Joshua and their daughter Jessica.
Simply put: GREAT PIANOS. We regularly encourage and assist our manufacturers to design and produce the best new pianos possible; we work closely with our highly-skilled craftsmen and technicians to assure that they restore and refine our used pianos to the highest standards possible; we strive to provide the best possible pianos to every one of our customers; and we support our customers and the greater New York area community with the best possible piano service.
Music is an essential part of our lives; beautiful music is a profound part of our culture; and beautiful music requires the best possible pianos. So we strive to make great pianos, we encourage others to make great pianos, and we provide great pianos and the best possible piano values to as many people and institutions as we can.
Our roots go back to 1983 when Faust Harrison’s founder, Sara Faust began to build a piano business based upon her background as a concert pianist and occasional Steinway piano restorer. The company that she founded ultimately became the nation’s leading rebuilder and re-seller of concert-quality Steinways. Then as now, she would sell her pianos to discerning customers seeking top tier pianos for less than top tier prices. As a professional concert pianist, Sara wanted superior pianos for her career, but was dissatisfied with the less-than-ideal standards of most rebuilders and felt that the new Steinways of the day lacked the magic of the older ones. So she hired the best craftsmen she could find to rebuild her vintage Steinways and guided them to restore the pianos to their full former glory. She was thrilled to be able to practice and perform on the great Steinway pianos that she was resurrecting. Of course, when word spread in the performing community that Sara was producing ‘great’ old Steinways, her hobby of rebuilding pianos for her own use turned first into a small side business, and then into a full scale, major enterprise. Along the way, she began consulting for and representing piano manufacturers that shared her passion to build great pianos. Today, she and Faust Harrison Pianos and the best of those piano makers are closely aligned in a shared mission to provide the world with great pianos, great piano value and ongoing innovation.
"While Steinway still produces fine pianos, we believe the quality of the 60 to 110-year old instruments is almost impossible to match. There's no Steinway like an old Steinway."
- Irving Faust
"Preserving little more than the original piano cases and cast iron plates, we use the finest materials and the most highly specialized techniques to create exquisite, rich sounding pianos that look and feel like new. These pianos are widely considered to be among the very best pianos available in the world today. With proper care, they should last a lifetime and keep increasing in value."
- Sara Faust